Shipping policy

Here is a professional Shopify Shipping Policy (copy-paste ready) you can use for your store. I’ve made it clean, legal-style, and suitable for dropshipping in Pakistan.

📦 Shipping Policy

Email: kashmiriibrahim@gmail.com
Last Updated: [Add Date]

1. Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays).

Orders placed after business hours will be processed the next working day. (Shopify)

2. Shipping Time

We aim to deliver orders within:

  • Pakistan: 3–7 business days

  • International: 7–15 business days (if applicable)

Delivery times may vary depending on location and courier services.

3. Shipping Charges

  • Free Shipping on selected products or promotional offers

  • Otherwise, shipping charges will be calculated at checkout

Any additional customs duties or taxes (for international orders) are the responsibility of the customer. (Shopify)

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS.

You can track your order anytime using the provided tracking link.

5. Delays & Service Interruptions

Delivery delays may occur due to:

  • Weather conditions

  • Public holidays

  • Courier issues

  • High order volume

We are not responsible for delays caused by third-party courier services.

6. Incorrect Address

Please ensure your shipping details are correct.

If an incorrect address is provided:

  • We are not responsible for lost packages

  • Additional charges may apply for re-delivery

7. Lost or Damaged Orders

If your order arrives damaged or is lost:

  • Contact us within 3 days of delivery

  • Provide order number and proof (images if damaged)

We will investigate and offer a replacement or refund if applicable.

8. Order Cancellation

Orders can be cancelled within 12 hours of placing the order.

Once shipped, orders cannot be cancelled.

9. Contact Us

For any shipping-related questions:

📧 Email: kashmiriibrahim@gmail.com

✅ Pro Tip

A clear shipping policy helps reduce customer confusion and builds trust by explaining delivery times, costs, and procedures upfront. (ShipBob)

If you want, I can also:

  • Customize this for UAE / KSA dropshipping

  • Add Cash on Delivery (COD) section (very important for Pakistan)

  • Or make a premium branded version with emojis for Shopify page